Questions And Answers
Question: Can I have a refund of my deposit?
Answer:
To reserve your date, a 50% non-refundable deposit is necessary, securing both time and services. In case of cancellation, this deposit is non-transferable and covers the photographer's loss. The remaining balance is due 14 days before the session date, payable via bank transfer or cash. Full payment is required before photo release.
Question: Can I print and share the photographs provided by PhotographyDM?
Answer:
Absolutely! While PhotographyDM maintains the copyright to all the images included in your photography package, your license grants you permission to print and share the photos for personal use. Feel free to create prints, albums, or share them on social media to cherish and celebrate your special day with friends and family. If you have any questions about usage rights, don't hesitate to reach out to PhotographyDM for clarification.
Question: Where are you based, and are you willing to travel for weddings?
Answer:
We are located in Warminster, Wiltshire, but we are more than happy to travel anywhere in the UK or abroad to capture your special day. Please don't hesitate to reach out to discuss your wedding photography needs, regardless of the location. I look forward to hearing from you and learning more about your requirements.
Question: When can we expect to receive our wedding photographs?
Answer:
Your wedding photographs will be delivered to you as retouched, high-resolution digital files. You can anticipate receiving some sneak peeks just 48 hours after your wedding to get a glimpse of the magic captured on your special day. The full gallery of images will be ready for you approximately 8 weeks from your wedding date. This timeline allows for thorough editing to ensure each photo meets our high standards of quality and reflects the beauty of your celebration. If you have any questions or need updates along the way, feel free to reach out. We're committed to delivering stunning memories that you'll cherish for a lifetime.
Question: Is there a booking fee required to reserve our wedding date?
Answer:
Yes, to secure your wedding date, we require a booking fee equivalent to 50% of the total package price. This deposit serves to reserve your date exclusively and will be deducted from your final balance. The remaining balance is due in full two weeks before your wedding day. We understand that wedding planning can involve budget considerations, so we are happy to offer flexible payment plans to accommodate your needs. Please feel free to discuss payment options with us, and we'll work together to ensure a seamless and stress-free experience leading up to your special day.
Question: Do we need to book a second photographer?
Answer:
No, you don't need to book a second photographer as we already provide two photographers for your wedding day coverage. With our team of two photographers, we ensure comprehensive coverage of your special day, capturing every moment from different angles and perspectives. This allows us to document your wedding day in its entirety and ensures that no precious moments are missed. If you have any questions or specific requests regarding photography coverage, please don't hesitate to let us know. We're here to ensure your wedding photography experience exceeds your expectations.